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Manual Removal Guide for PU.AutoComplete

January 4, 2017, 12:23 am
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The following instructions have been created to help you to get rid of "PU.AutoComplete" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site.

Threat Details:

Categories:
  • pups
  • bho

Description:
PU.AutoComplete is a BHO without benefit for the user. It also changes the starting page to http://search.autocompletepro.com. When you use this search engine every result is modified and includes a referral link to http://www.css.infospace.com.
Links (be careful!):
: ttp://search.autocompletepro.com
: ttp://www.7art-screensavers.com
Removal Instructions:

Installed Software List:

You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D or RunAlyzer to locate and get rid of these entries.
  • Products that have a key or property named "7art vitality_clock Screensaver_is1".
  • Products that have a key or property named "AutocompletePro3_is1".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.
  • The file at "<$APPDATA>\7art\vitality_clock\unins000.exe".
  • The file at "<$DESKTOP>\7art screensavers.url".
  • The file at "<$DESKTOP>\Run vitality_clock.lnk".
  • The file at "<$PROGRAMFILES>\AutocompletePro\64\AutocompletePro64.dll".
  • The file at "<$PROGRAMFILES>\AutocompletePro\chrome\autocompleteprochrome.crx".
  • The file at "<$PROGRAMFILES>\AutocompletePro\ChromeSetSearchInBrowser.exe".
  • The file at "<$PROGRAMFILES>\AutocompletePro\FireFoxExtension.exe".
  • The file at "<$PROGRAMFILES>\AutocompletePro\InstTracker.exe".
  • The file at "<$PROGRAMFILES>\AutocompletePro\unins000.exe".
  • The file at "<$PROGRAMFILES>\Mozilla Firefox\searchplugins\acpro.xml".
  • The file at "<$WINDIR>\vitality_clock.scr".
Make sure you set your file manager to display hidden and system files. If PU.AutoComplete uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D 2.x or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
  • The directory at "<$PROGRAMFILES>\AutocompletePro".
Make sure you set your file manager to display hidden and system files. If PU.AutoComplete uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.
  • Delete the registry key "AutocompletePro.DLL" at "HKEY_CLASSES_ROOT\AppID\".
  • Delete the registry key "Autocompletepro" at "HKEY_CURRENT_USER\Software\".
  • Delete the registry value "SCRNSAVE.EXE=C:\WINDOWS\VITALI~1.SCR" at "HKEY_CURRENT_USER\Control Panel\Desktop\".
If PU.AutoComplete uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.

There are more registry entries that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Browser:

The following browser plugins or items can either be removed directly in your browser, or through the help of e.g. Spybot-S&D or RunAlyzer.
  • Please check your bookmarks for links to "http://search.autocompletepro.com/*".

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
  1. Please read these instructions before requesting assistance,
  2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.
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Manual Removal Guide for ToolBar.APN

January 4, 2017, 12:23 am
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The following instructions have been created to help you to get rid of "ToolBar.APN" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site.

Threat Details:

Categories:
  • pups

Description:
ToolBar.APN installs the Teoma search extension and associated AskPartnerNetwork toolbar files into the program files directory.
Links (be careful!):
: ttps://www.teoma.com
: ttp://help.teoma.com/ics/support/splash.asp
Removal Instructions:

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.
  • A file with an unknown location named "AskToolbarInstaller-12.45.0_ARS2-TMG.msi".
  • A file with an unknown location named "toolbar_TeoMediaTB@apn.ask.com.xpi".
  • The file at "<$COMMONAPPDATA>\AskPartnerNetwork\Toolbar\Shared\CRX\fhnobihfdnklhoilcilfogdcegekpgfn.crx".
  • The file at "<$PROGRAMFILES>\AskPartnerNetwork\ChromeUtils\APNNativeMsgHost.exe".
  • The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\apnmcp.exe".
  • The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\BrowserHost.dll".
  • The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\DeskBar.exe".
  • The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\searchhook.dll".
  • The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\ServiceLocator.exe".
  • The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\SO.dll".
  • The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\toolbar.dll".
  • The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\Toolbar.exe".
  • The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\toolbar_x64.dll".
  • The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\ToolbarPS.dll".
  • The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\TopSitesRT.exe".
  • The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\UpdateManager.exe".
  • The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\Updater\tbnhlpr.exe".
  • The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\Updater\tbnhlpr_x64.exe".
  • The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe".
Make sure you set your file manager to display hidden and system files. If ToolBar.APN uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D 2.x or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
  • The directory at "<$APPDATA>\Opera Software\Opera Stable\Extensions\fhnobihfdnklhoilcilfogdcegekpgfn\135.6_0".
  • The directory at "<$APPDATA>\Opera Software\Opera Stable\Extensions\fhnobihfdnklhoilcilfogdcegekpgfn".
  • The directory at "<$APPDATA>\Opera Software\Opera Stable\Local Extension Settings\fhnobihfdnklhoilcilfogdcegekpgfn".
  • The directory at "<$PROGRAMFILES>\AskPartnerNetwork\ChromeUtils".
  • The directory at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\Updater".
  • The directory at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar".
  • The directory at "<$PROGRAMFILES>\AskPartnerNetwork".
Make sure you set your file manager to display hidden and system files. If ToolBar.APN uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
  1. Please read these instructions before requesting assistance,
  2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.
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Bit defender Antivirus Question

January 4, 2017, 1:07 am
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I Current run Bit defender as a separate program. A few Questions:

1. If I upgrade this program, do the two version work together?

2. Do they work together now?

3.A. Can I turn off the one in Spybot?
B. Or do I Have to uninstall the installed one; Bit Defender free?
C. Any issues with this?

4.A. Does the update for Spybot Auto update?
B. Does it include Antivirus updates too?

5. is the purchase an ONE year or lifetime membership?

thank you for your time.
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Manual Removal Guide for ToolBar.APN

January 4, 2017, 6:00 am
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Manual Removal Guide for PU.AutoComplete

January 4, 2017, 6:00 am
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Manual Removal Guide for PU.Auslogics.TB

January 4, 2017, 6:00 am
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Manual Removal Guide for Ad.Hiru

January 4, 2017, 6:00 am
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Zlob.ZipCodec

January 4, 2017, 11:39 am
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I tried to finish the spybot program, it froze at the end. Any help? Thanks!
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spybotsd2-install-scannerservice.exe is missing and will be installed on next update.

January 6, 2017, 10:08 am
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This error is ever present in the update window. The update window also continuously shows "Updates are available" no matter how many times i run the updater. Also the test button for communication through the tray icon does nothing. I just recently upgraded from the free version to the paid version. I've searched these forums and I keep getting post hits about a different file being missing.
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Access violation at address 50035B5D in module rtl150.bpl

January 7, 2017, 6:45 am
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Access violation at address 50035B5D in module 'rtl150.bpl'. Read of address FFFFFFFC

when I try to update my home version
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they improve the security camera technology though,

January 7, 2017, 11:25 am
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Five Second Films: Bankjob

January 7, 2017, 11:56 am
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Windows time wrong; Spybot anti-beacon

January 3, 2017, 4:07 pm
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Hi I'm new :)

I noticed the system time in Windows 10 was wrong and that I was unable to communicate with time.windows.com
Does SDAntiBeacon-1.6 block this address? If so, which immunization option is responsible for it? There's a ton of Microsoft related entries in the host file but time.windows.com isn't one of them.

Also while I'm asking, does the computer need to reboot for the changes to take affect after immunization?
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I am getting a similar error- Updates

January 7, 2017, 12:34 pm
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I have been trying to install the free version, since last night. I complete the update, and when I try to scan my system I am redirected to the update. Again, I try to update, but the update states that I am updated. I uninstalled/re-installed... Now, when I try to update the below is what I am getting. The update has been stuck on that process for almost 3 hours. I went ahead and stopped. I snipped a view for your review.

Capture.PNG
Attached Images
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Malware not detected by Malwarebytes, Spybot and Adw cleaner!

January 8, 2017, 12:11 pm
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Hi, I'm having some real issues with nasty Malware that is not being detected by the programs listed above.
As a disclaimer I will say that my browser does not show all images. And some websites, eg. youtube, do not load properly all together due to the infection. I had to make my account on this forum via my laptop as i could not see the picture that verifies that i am a human. I have had malware in the past but i have always found a way to completely remove it. The malware that I have now started showing itself today but I dont know when I was infected.
Farbar Logs and aswMBR logs following!
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Running on Win 10

January 9, 2017, 9:01 am
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Hi

I am in the process of a new install and SB has been DLing updates for several hours and the green bar has been in the same position for a long time. Has something gone wrong or is this to be expected? I don't remember anything like this when using SB on Win 7.

Rob
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Manual Removal Guide for Toolbar.DefaultTab

January 10, 2017, 4:15 am
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The following instructions have been created to help you to get rid of "Toolbar.DefaultTab" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site.

Threat Details:

Categories:
  • pups
  • bho

Description:
Toolbar.DefaultTab installs a Browser Helper Object (BHO), an updating service and associated toolbar files into the application files directory.
Privacy Statement:
http://www.mysearchresults.com/privacy-policy
Links (be careful!):
: ttp://corp.mysearchresults.com/
Removal Instructions:

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.
  • A file with an unknown location named "DefaultTab.xpi".
  • The file at "<$APPDATA>\defaulttab\defaulttab\addon.ico".
  • The file at "<$APPDATA>\defaulttab\defaulttab\DefaultTabBHO.dll".
  • The file at "<$APPDATA>\defaulttab\defaulttab\DefaultTabStart.exe".
  • The file at "<$APPDATA>\defaulttab\defaulttab\DefaultTabStart64.exe".
  • The file at "<$APPDATA>\defaulttab\defaulttab\DefaultTabUninstaller.exe".
  • The file at "<$APPDATA>\defaulttab\defaulttab\DefaultTabWrap.dll".
  • The file at "<$APPDATA>\defaulttab\defaulttab\DefaultTabWrap64.dll".
  • The file at "<$APPDATA>\defaulttab\defaulttab\DT.ico".
  • The file at "<$APPDATA>\defaulttab\defaulttab\DTUpdate.exe".
  • The file at "<$APPDATA>\defaulttab\defaulttab\searchhere.ico".
  • The file at "<$APPDATA>\defaulttab\defaulttab\uninstalldt.exe".
  • The file at "<$LOCALSETTINGS>\Temp\installdt.tmp\DefaultTab.xpi".
Make sure you set your file manager to display hidden and system files. If Toolbar.DefaultTab uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D 2.x or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
  • The directory at "<$APPDATA>\defaulttab\defaulttab".
  • The directory at "<$APPDATA>\defaulttab".
  • The directory at "<$LOCALSETTINGS>\Temp\installdt.tmp".
Make sure you set your file manager to display hidden and system files. If Toolbar.DefaultTab uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.
  • Delete the registry key "{7F6AFBF1-E065-4627-A2FD-810366367D01}" at "HKEY_CLASSES_ROOT\CLSID\".
  • Delete the registry key "{7F6AFBF1-E065-4627-A2FD-810366367D01}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
  • Delete the registry key "{A1E28287-1A31-4b0f-8D05-AA8C465D3C5A}" at "HKEY_CLASSES_ROOT\CLSID\".
  • Delete the registry key "{B2D33ED6-EBBD-467C-BF6F-F175D9B51363}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\".
  • Delete the registry key "{BAD84EE2-624D-4e7c-A8BB-41EFD720FD77}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\".
  • Delete the registry key "{FEB62B15-CC00-4736-AAEC-BA046C9DFF73}" at "HKEY_CLASSES_ROOT\TypeLib\".
  • Delete the registry key "Default tab" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
  • Delete the registry key "DefaultTab" at "HKEY_CURRENT_USER\Software\AppDataLow\Software\".
  • Delete the registry key "Defaulttab" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall".
  • Delete the registry key "DefaultTabBHO.DefaultTabBrowser.1" at "HKEY_CLASSES_ROOT".
  • Delete the registry key "DefaultTabBHO.DefaultTabBrowser" at "HKEY_CLASSES_ROOT".
  • Delete the registry key "DefaultTabBHO.DefaultTabBrowserActiveX.1" at "HKEY_CLASSES_ROOT".
  • Delete the registry key "DefaultTabBHO.DefaultTabBrowserActiveX" at "HKEY_CLASSES_ROOT".
  • Delete the registry key "DefaultTabBHO.DLL" at "HKEY_CLASSES_ROOT\AppID\".
  • Delete the registry key "DefaultTabUpdate" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
  • Delete the registry key "DefaultTabUpdate" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
  • Delete the registry key "DefaultTabUpdate" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
If Toolbar.DefaultTab uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
  1. Please read these instructions before requesting assistance,
  2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.
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new mean targeted cookie on chat/mail sending while reporting something

January 10, 2017, 7:34 am
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Hello,

I would like Spybot to investigate over this kind of issue that Yahoo complicates investigation:
https://uk.help.yahoo.com/kb/mail-fo...p/sln3406.html

Today I'm not in Windows, so not related to you, but evidence this cookie type does exist because it targets what to block by telling me no internet connection.
I was reporting an old game issue both to Yahoo Mail and Microsoft Windows chat. I did put Microsoft Windows on 3rd Party because if I contact Paypal, game will delete me.

So Yahoo told me no internet connection and Microsoft Windows chat told me no internet connection, while Google search told me internet connection working fine and Facebook was working well also. Waited 5 min, nothing changed, so I had to close both Yahoo Mail and Microsoft Windows chat with button. When I closed Yahoo, mail was sent.

I think hackers spying on the internet over us reporting issues about stupid game thieves and maybe other hackers they don't know about in games. As if some supreme evil force trying to protect all the evil ones from being reported. As if was to frighten me but 0 effect. I find it cool. Curious also of cause.

You don't need to know my game issue to investigate on that. I am in Linux side where I got this problem, but same problem would have happened if I were on Windows side. In game we may also experience similar problem that we call char freeze/escort drop and sometimes DC bug, more similar to disconnect bug called DC by gamers, no idea if related.

Maybe it's not a cookie but it targets sending information with specific content that discuss suspect issues.

Thank you very much for reply, here are the screenshots. I had avoided sending you any personal information for you to focus on cause not on blabla. Big chance the robot that does this is not at all related to issue. =)
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Manual Removal Guide for Toolbar.DefaultTab

January 10, 2017, 8:00 am
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Crashes especially on restarting windows 10 from desktop

January 10, 2017, 2:28 pm
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Been having some problems since buying. Keep getting crashes especially when restarting Win10 from desktop. Additionally, the LIVE protection is interfering with a lot of software, two so far are the Gforce Experience streaming capability and the Tobii Eye tracker system.

I am betting some of the other issues I am seeing are related but have not confirmed those yet. Both the two I mentioned worked fine when I shut down Spybot.
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